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The user belongs to security domain “SystemDomain.” ![]() #Which protocal to use with newshosting vpn passwordBut they are not able to connect using the new users credentials the VPN client shows the ' Authentication failed' notification, ive even tried resetting the users password but they are still not able to login. That message in the Description field is just explains what was happening. Newshosting vpn authetication failed password# At the same time, other users from the same group are able to connect. You tried to authenticate to the Authentication Manager server using the SecurID Native protocol and you exist in the SystemDomain security domain. The reason why the authentication failed is shown in the Action Result Key and Result Key fields, that is AUTHN_METHOD_FAILED and Authentication method failed.Īs Nada Khaled mentioned, that error can display for several reasons. Confirming the token is working through the Self-Service console is a good place to start. If it works, we know the time offset between the token and the server is correct and we can look at other causes. If it fails, you may want to try to Resynchronize a Token and test the ASA again. If the ASA is new, please check the Cisco Systems Inc. Technology Integrations implementation guide for the ASA to ensure your configuration is correct. One thing that might cause the authentication method failed error is if the ASA has multiple IP addresses. ![]() If you set up your authentication agent information in the Security Console for IP address 1.1.1.1 and the traffic is coming from the ASA on 1.1.1.2, authentication will fail. On the ASA, confirm all of the IP addresses that belong to it. Once you have the list, go back to the agent record in the Security Console ( Access > Authentication Agent > Manage Existing) and go through the list of all of the IP addresses. #Which protocal to use with newshosting vpn updateMake the change, save the agent update and test the ASA with the real time authentication activity monitor ( Reporting > Real Time > Authentication Activity Monitor) open to see how the authentication request is handled by the server.
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